HELP
Got a question?
Let's take it step by step.
Answers to help you discover Ravnu, compare plans and understand how to manage your data.
Getting to know Ravnu.
Can I install the app yet?
The iOS and Android launch is in preparation. This website does not yet have confirmed installation links.
Do I need to connect my bank?
Not for the features shown here. The app organises the transactions you record and the receipts you confirm. Bank synchronisation is not presented here.
Does Duo send money?
No. It tracks recorded goals and contributions. It does not hold or transfer money between participants.
Does the calculator save what I enter?
No. Calculations run in your browser without sending your figures through the website. Nothing is saved to an account or database. Reloading the page brings back the initial example.
Plans and account.
What is the difference between Free, Plus and Pro?
The plans page compares planned features. The figures shown are reference prices for the version in development, not an active offer to subscribe.
How are subscriptions managed?
You cannot create or cancel a subscription on this website. Before subscribing in a released version, check the billing channel and the renewal and cancellation terms presented to you.
Where can I manage the context used by SPARK?
In the app's Privacy settings. Turning off financial context sharing does not prevent the messages or images you submit when using AI from being sent.
What if I want to export my data or delete my account?
The version in development includes controls in Privacy settings. Deletion is only complete after confirmation from the server. Retention periods and providers' obligations need to be included in the final policy.
Contact.
RAVNU SUPPORT
Got a question? Talk to us.
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Support terms · version support-2026-10-04.1
We use your name, email and messages to answer your question. The conversation is stored and available through a session or private link. Do not share that link or sensitive information.
Replies appear on the website. If you are away for 2 minutes, unread replies may be sent by email. “Continue by email” sends a copy of the history and future replies. Emails include a link to continue on the website; replies written directly to the email do not enter this conversation.
There is no guarantee of an immediate reply. Resolved conversations are deleted after 90 days; backups follow their own retention schedule. The session and private link expire 30 days after the conversation starts. For privacy questions, contact [email protected].
Talk to us.
For support, email [email protected]. For general enquiries, use [email protected]. For privacy questions, use [email protected].
You can also use the app's Help Centre. Do not share passwords, access codes or financial details in a support message.